Terms of Reservation

Terms of Reservation

Upon booking, a credit card or a first night deposit is required for the booked room. Payment is made at the hotel reception according to check-in time.

CANCELLATION RULES AND POLICY

  • Free cancellation up to 5 days before arrival. For cancellations or modifications after that time, the amount of the first night for the reserved room will be charged. In case of non-appearance, the total amount of the reservation will be charged.
  • Exceptional cases apply to Suites at Hotel Belmondo, where: advance payment of a minimum of 30% of the total amount at the time of booking is required. In case of cancellation or modification up to 30 days prior to arrival, the deposit will be refunded in full. For cancellations or modifications after that time the total advance will be saved. In case of non-appearance, the total amount of the reservation will be charged.
  • Non-refundable prepayments: The reservation cannot be modified or canceled free of charge. At the time of booking, a deposit or the total amount of the booking will be charged. In case of cancellation, the advance will be saved. In case of non-appearance, the total amount of the reservation will be charged.

    • CHECK IN/ CHECK OUT

    The room is available to the booker from 2 PM on the day of arrival. The room should be vacated no later than 11 AM on the day of check-out, so that staff have the opportunity to clean the entire space for the next vacationer.

    The room will be reserved until 6 PM. In case of late arrival, please contact the hotel reception in advance so that we can guarantee the provision of agreed services.

    PRICES

    The valid price of the service will be specifically described in the proposal received from the online booking system or from the reception. Contracted services may not be combined with offers or other promotional packages. In case of any change in the reserved services, the official fees will be charged. For services that have not been used, a refund is not possible. Additional services not included in the price must be paid individually by the booker and booked upon request at the time of registration or paid on the spot. Prices in euros are for informational purposes only.

    TAXES

    Residence tax

    CONFIRMATION AND RESERVATION DOCUMENTS

    A booking confirmation letter will be sent to the booker in writing, by email, fax or mail (as agreed) including the booking number and confirmation of the agreed services, in case a booking is guaranteed in advance.

    It is the sole and exclusive responsibility of the booker to have all the required travel documents, including identification documents.

    HOTEL ACCOMMODATION

    Room preparation is determined by the reception at the residence. If the booker has not specifically booked a room with additional equipment on request, he/ she must accept any type of accommodation officially registered in the proposal and price list.